Policy on the Confidentiality of Personal Data

We understand and respect the importance of privacy when it comes to your personal data. This Policy on confidentiality of personal data and privacy is in accordance with the law that protects personal data. It applies to all personal data as defined by that law. Please note that this policy may be amended, changed, or updated periodically. We recommend checking www.pinkbubbles.com.vn regularly for any updates to this policy.

Please be aware that www.pinkbubbles.com.vn may include links to websites that we do not operate, control, or maintain. The presence of these links does not indicate our approval or endorsement of these sites. We have no control over their content or reliability, and therefore cannot be held responsible for them. We advise you to carefully review the terms of use, and privacy policies of these sites to understand how your data is collected, treated, and shared with us or third parties.

Any questions, comments, requests, or other information that you publicly share on www.pinkbubbles.com.vn, our fan pages, or any other sites will be considered as voluntarily provided to us. This information will not be treated as confidential or exclusive and is not covered by this policy. We have the right to freely and publicly use, reproduce, disclose, transfer, publish, and/or post such information. This includes circulating the information among our affiliated companies, developing, promoting, or manufacturing products, and meeting our customers' needs.

(a) Scope and Purposes of Personal Data Collection:

The personal data that we collect will include: full name, delivery address, phone number, email address, notes provided when placing orders, and information about the orders. This information is collected on the “SHIPPING INFORMATION” page of www.pinkbubbles.com.vn. We also collect information provided when customers request the issuance of tax invoices, including phone number, email address, and the buyer’s name, address, and tax code on the invoices, as well as the invoice delivery address. We do NOT collect information about your bank accounts, bank cards and/or online payment accounts.

The information is collected for the following purposes: to deliver products to customers; to correspond about the orders; to confirm successful bank transfers; to assist customers in managing their login accounts on www.pinkbubbles.com.vn; to issue tax invoices; to introduce new products; to send advertising materials and/or promotion information to customers; and to provide information as required by the competent authorities.

(b) Scope of Personal Data Usage:

You agree that we have the right to use and provide the personal information mentioned above (within Vietnam or overseas) for one or all the said purposes.

(c) Time to Store Personal Data

We will only delete your personal information when you request us to do so.

(d) Individuals or Institutions that Have Access to Personal Data

Only the following individuals and institutions are entitled to access customers’ personal information:

Our managers and employees who are responsible for sales, customer service, accounting, and tax activities. These individuals are entitled to access all collected information.

Managers and employees of the website maintenance service contractor. These individuals are entitled to access all information collected on the website.

Managers and employees of contractors providing accounting and audit services, as well as tax invoice issuance services. These individuals are entitled to access all information necessary for invoice issuance, including the name, address, tax code of buyers on the invoice, and the invoice recipient’s email address.

Managers and employees of shipping service contractors. These individuals are entitled to access all information necessary for shipping and customs declaration, including the buyer’s name, delivery address, phone number, notes provided when placing orders, and details about the orders.

Tax authorities, courts, arbitrators and other competent authorities. These authorities are entitled to access the collected information to the extent provided by law.

(e) Address of the Entity Collecting and Managing Personal Data

The collecting entity’s name: PBDC Vietnam Co., Ltd.

Address: 52/17A Nguyen Thi Thap, Binh Thuan Ward, District 7, Ho Chi Minh City, Vietnam.

Customers may inquire about the collection and treatment of their personal information by sending an email to info@pinkbubbles.com.vn.

(f) Methods and Tools for Customers to Access and Amend Personal Data

You have the right to access the personal data that you have provided to us. You can make changes to this data if it is incorrect, incomplete, confusing, or out-of-date. There are two ways to do this: (i) log in to www.pinkbubbles.com.vn and update your personal data, or (ii) send an email to info@pinkbubbles.com.vn and request us to update your personal data.

(g) Mechanism for receiving and resolving complaints regarding personal information confidentiality

If you have reliable information or suspect that we may use the collected personal information for purposes and in a scope other than those we have notified as above, you may send us a complaint at info@pinkbubbles.com.vn. We undertake to make every effort to resolve your complaints. If you do not agree with the resolution, you may file a complaint with the competent authority or initiate a complaint in a court in Ho Chi Minh City, Vietnam as provided by law.

(h) Safety of Personal Data

We will make every effort to implement effective measures to protect personal data held by us from loss, unauthorized use, alteration, access, disclosure, or destruction. The methods we use to ensure the safety of personal data include: (x) Your personal data and transaction information are protected by being encrypted using Secure Socket Layer (SSL) technology. SSL is a protocol that establishes secure connections between a client and a web server. It encrypts all data transfers to prevent third parties from stealing sensitive information such as login credentials and credit card numbers; and (y) We regularly monitor our system to ensure that there are no breaches of confidentiality and to ensure the integrity of your information.

That being said, you acknowledge that, like any other websites, there may still be risks when using www.pinkbubbles.com.vn. By agreeing to this, you release us from any responsibility for any direct or indirect loss, damage, or costs that may arise from using, logging in, or being unable to use or log into www.pinkbubbles.com.vn not due to our fault.